Privacy Policy.

BuildWorks Canada (“BuildWorks”) has established this privacy policy (this “Privacy Policy”) to demonstrate our commitment to your privacy and the protection of your information. Please read the following policy to understand how your Personal Information will be treated as you make use of the features of the BuildWorks Canada web site (the “Web Site”). When you use the Web Site, you consent to the use and disclosure of your Personal Information by BuildWorks Canada in accordance with the terms of this Privacy Policy.

This Privacy Policy may change or be updated periodically. You are responsible for periodically monitoring and reviewing any updates to this policy, so please check back from time to time. Your continued use of the Web Site after such amendments will be deemed your acknowledgment of said changes to this Privacy Policy. The date of the last update to this Privacy Policy is stated at the top of this page.

In general, you can browse the Web Site without telling us who you are or revealing any Personal Information about yourself. “Personal Information” means any information about an identifiable individual in oral or recorded form, including without limitation that person’s name, telephone number, address, email address and date of birth. Any data that has been collected in which all personal identifiers have been removed, such that the information could not reasonably be used to identify the individual, is not considered Personal Information.

In addition to this Privacy Policy, your use of the Web Site is also subject to our Terms of Use. When you visit our website, we will not collect your Personal Information unless you choose to use and receive online products and services that require it.

BuildWorks Canada website is powered by our technology partner eSolutionsGroup Ltd. Our security practices are continually evolving to ensure that the integrity and confidentiality of information and systems are maintained. We use reasonable and appropriate technical security safeguards to protect our networks and website from misuse, alteration, copying, disclosure, destruction, monitoring or unauthorized sharing of information and damage. Our safeguards include the use of security software and encryption protocols and involve physical, technical and procedural controls to protect information behind our firewall.

While BuildWorks Canada strives to put in place all commercially reasonable measures required to protect and ensure the confidentiality of your Personal Information, no method of transmission of Personal Information, including the ones on the Internet, is completely secure. Hence, BuildWorks Canada cannot guarantee the absolute security of such Personal Information. BuildWorks Canada will not be liable for disclosures of your Personal Information due to errors in transmission or unauthorized acts of third parties.

What information do we collect?

Once you give us your Personal Information, you are not anonymous to us. If you choose to use our Web Site or to receive emails from us, we may require you to provide contact and identity information, billing information, shipping information and other Personal Information as indicated on the forms throughout Web Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature.

Under some circumstances, we may require some additional financial information, such as but not limited to credit card information. We use your financial information, including credit card information, to verify the accuracy of your name, address, and other information, as well as to bill you for your use of our services.

When you browse or download information from our website, our servers automatically collect limited amounts of standard information for traffic monitoring and statistical purposes. The information is analyzed for operational trends, performance, and for ways to improve our sites. We cannot identify you from this information.

We automatically collect the following standard types of information (i.e. “cookies”):

  • Internet Protocol (IP) addresses of the computers being used to access our sites;
  • The operating systems and the types and versions of browsers used to access our sites;
  • The Internet Service Providers used by visitors to our sites;
  • The dates and times users access our sites;
  • The pages visited; and
  • The names and sizes of files requested.

Our computer systems use hardware and software to anonymously monitor unauthorized attempts to upload or change information, disrupt service, or otherwise cause damage. As a general practice, we make no attempt to link this information with the identity of individuals visiting our sites. If an attempt to damage our site has been detected, we can take further actions.

How do we use and disclose your Personal Information?

Personal Information submitted to us is only available to personnel managing this information for purposes of contacting you or sending you emails based on your request for information and/or to provide services relating to our communications with you, managing your Account, or for any other reason that you consent to or that any applicable law authorizes or requires of us. We do not disclose, sell, or rent Personal Information with anyone without your advance permission or unless ordered by a court of law. Your company and Personal Information may be included in our online members directory when the directory becomes available.

BuildWorks Canada may share your Personal Information with affiliates and service providers involved in delivering BuildWorks Canada Services, providing customer support, and conducting customer research or surveys. These service providers are obligated to protect your Personal Information, and they are only given the information necessary to perform their designated functions on a “need-to-know” basis. BuildWorks Canada does not authorize any service providers to use or disclose your Personal Information for their own marketing or other purposes.

If required, we may also share your Personal Information with our financial, insurance, legal, accounting or other advisors that provide such professional services to us, provided that such third parties be bound to preserve the confidentiality of any Personal Information and to use it only to provide such services and for no other purposes.


We do not knowingly collect Personal Information from anyone under the age of majority. If you notice we collect and process Personal Information of anyone under the age of majority in error, please contact us at: [email protected]. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce this Privacy Policy by instructing their children never to provide Personal Information through BuildWorks Canada.

What about websites linked from BuildWorks

Our website may contain links to other sites created and maintained by other public and/or private sector organizations. We provide these links solely for your information and convenience. When you link to an outside website, you are leaving our website and our information management policies no longer apply. We strongly suggest you review the information management policies of each website you visit.

We do not assume and are not responsible for any liability whatsoever for the linking of any of these websites, the operation or content (including the right to display such information) of any of the websites, nor for any of the information, interpretation, comments or opinions expressed in any of the linked Web sites. Any comments or inquiries regarding the websites are to be directed to the particular organization for whom the particular website is being operated.

Why would we contact you?

If you received an email from us, your email address has been provided to us from you to receive information about our products or services, or you have an existing relationship with us.

You may choose to provide us with Personal Information such as your name, address, phone number and email address, if you wish to:

  • Submit an email, comment, question or request or subscribe for information online;
  • Request a service, product, or fill out a form online:
  • Provide feedback, participate in consultations or surveys online.

You can contact us at any time to unsubscribe.

Where do we store your Personal Information?

Your Personal Information will not be processed and/or stored outside of Canada. As such, all laws of Canada apply to your Personal Information.

How can you correct inaccuracies in your Personal Information?

If you have given BuildWorks Canada Personal Information and wish to access, change or delete such information, please contact BuildWorks Canada in writing at: [email protected] .

BuildWorks Canada will make reasonable efforts to make the changes you have requested, but it is not always possible to modify database information. In addition, if the information you have given BuildWorks Canada has already been passed on to third parties, BuildWorks Canada will not be able to make any changes to it. In some circumstances, such as to resolve disputes, troubleshoot problems, and enforce our Terms of Use the information you have requested be removed will be retained by BuildWorks Canada in our files. Further, such prior information is never completely removed from our databases due to technical constraints and the fact that we back up our systems. Therefore, you should not expect that all your Personal Information will be completely removed from our databases in response to your requests. We retain databases, storage and other backups for a minimum of seven years to comply with other applicable laws.

How can you remove yourself from our list?

Each email you receive from us will include a link to automatically unsubscribe to our email list. If you have received unwanted, unsolicited email allegedly sent via this system, please forward a copy of the email with your comments to [email protected]  for review or request to unsubscribe.


If you wish to review or verify the Personal Information in your file, you may do so by calling or emailing us at the following address:

Privacy Officer c/o BuildWorks Canada
1(855) 292-7991

[email protected]

Do you require further information?

Questions or comments regarding our current practices or administration of this policy can be sent via email at [email protected] or by telephone at (855) 292-7991.

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